# Kilkenny College success story — Panoptic IT Solutions

> How Panoptic keeps the IT running quietly behind Ireland's largest boarding school, Kilkenny College, with more than 1,100 people on site every day since January 2019.

*Source: https://panoptic.ie/success-stories/kilkenny-college*

# Scale, handled quietly.

More than 1,100 people on site every day, and one team looking after the IT behind them.

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Kilkenny College · Education, a boarding school · Kilkenny · Panoptic's partner since January 2019

![Aerial view of the Kilkenny College campus, grounds and playing fields](https://panoptic.ie/assets/kilkenny-college-campus.webp)

## What they needed.

- The biggest boarding school in Ireland.North and south, in the school's own words.
- Many and varied needs.Support that has to cover many different needs at once.
- More than 1,100 people on site every day.A real challenge to manage, in the school's own words.

![An IT help-desk workstation with dual monitors and a headset](https://panoptic.ie/_astro/kilkenny-helpdesk.CDyMOqAe_IvelH.jpg)

## How we look after them.

The school's needs are many and varied. Looking after them means quick answers, remote fixes, and one standard of service.

### Prompt response times

The school raises an issue and hears back promptly.

### Remote login

We connect remotely, so work on a fix starts without delay.

### A commitment to top quality service

That commitment underpins our whole approach with the school.

### Many and varied needs, managed

A school this size asks for many different things. One team manages them all.

## A real challenge, handled effortlessly. Kilkenny College has been happy with the level and quality of the service since January 2019.

- 2019an IT partnership running since January 2019
- 1,100+people on site every day

![Aubrey O'Keefe of Kilkenny College](https://panoptic.ie/_astro/aubrey-okeefe-kilkenny-college.Dl0QR4DC_Z1HW6jF.jpg)

**Aubrey O'Keefe**Kilkenny College · Kilkenny · August 2025

> "Since Panoptic have partnered with Kilkenny College in January 2019, we have been very happy with the level and quality of service provided by David and his team. As the biggest boarding school (north and south) in Ireland, we have many and varied needs, which David and his excellent team have managed really well. Prompt response times, remote login, and a commitment to providing us with a top quality service underpins Panoptic's approach. Managing an environment with more than 1,100 people on site every day is a real challenge that they handle effortlessly. We are happy to very recommend them."

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### All success stories

Every story, in one place.

[All success stories](https://panoptic.ie/success-stories)

## Start with a free IT review.

You'll get a clear picture of where you're exposed today, and what it looks like to have your whole IT covered as one managed system. No obligation.

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