The IT partner Irish businesses keep.
A friendly local team in Kilkenny and Cork owns the whole picture, so your IT, security and forward planning all sit with one number, and nothing slips through the gaps.
When IT comes in pieces, the gaps belong to nobody.
A lot of small and medium businesses get their IT in pieces. One company looks after the servers, another handles the email, someone else minds the phones, and the bits in between belong to nobody.
Your whole stack sits with one team instead. Devices, network, email, security, backups and day-to-day support, so nothing falls between vendors. You ring one number and you are sorted.
Led by someone who stays close to the work.
David Griffith, our managing director, leads the team and stays close to the work. He built Panoptic so businesses your size could run on enterprise-grade IT that works, with one team that owns the whole of it.
Every client gets a named account manager who owns the relationship. One person who knows your setup, picks up when you ring, and sees the work through, so the value sits with the people, not the kit.
You can reach David directly at david@panoptic.ie.
Two offices, one team, help wherever you are.
We work from Kilkenny and Cork, with engineers who cover the country. You get the warmth of a local team and the reach of a national one, so help arrives whether you are down the road or across a few counties.
Kilkenny
Our head office and help desk. The same person answers each time and gets to know your setup, so you skip the part where you explain it all from the start.
Cork
Engineers close to clients in the South and South-West. They learn the software you run and the way your team works, so nothing is lost in translation.
The team behind your account.
Thirteen people across Kilkenny, Cork and remote. The same faces every time you call, not a rota of strangers. You get a named account manager who knows your setup, so you never start from zero.
Kilkenny
Cork
Remote
We stay ahead of your technology, not behind it.
You get a named advisor, a rolling roadmap and quarterly reviews through the Technology Success Program, so your technology stays ahead of your business and you plan changes before they turn into problems.
Explore the Technology Success Program
One team owns the whole stack
Devices, network, email, security and backups all sit with us, so nothing falls between vendors and no one passes you around.
Proactive, not just firefighting
When we find something that needs attention it goes onto the roadmap, and we own it through to retest. You see what we found, what we did, and the proof it is fixed.
A rolling roadmap and quarterly reviews
A named advisor plans your technology by priority and budget, reviewed with you every quarter, so changes are planned, not forced.
Security watched around the clock
Monitoring runs day and night while the help desk runs through working hours, so threats are caught even when the office is closed.
Wojciech L.Perfect Home Windows & Doors · Cork (testimonial, March 2025)
"Always amazing service from the team. Really friendly personnel."
"Super responsive and always have your devices fixed in no time! Superb customer service for our business."
More success storiesWhat you get with Panoptic. The things our clients tell us actually matter.
A real person who knows your setup
When you ring with something urgent, you reach the service desk and an engineer who knows your setup gets to work.
The same person each time
You deal with people who know your setup. The engineer who answers has seen your systems before, so you never start from zero.
Your whole stack, one team
Devices, network, email, security and backups all sit with us. One team owns the lot, so nothing falls between vendors.
A written 90-day money-back guarantee
You hold our promise in writing. If we fall short on what we've agreed in your first 90 days, you can walk away and we'll refund the management fees you've paid.
One team for your whole IT. Starting with a call.
Tell us how your business runs: your offices, your team, the software you rely on. You have a plan in hand inside a working day. No obligation.