Privacy policy.
How we collect, use and protect your personal data, and the rights you have over it under GDPR.
Who controls your data.
Panoptic Technology Ltd, trading as Panoptic IT Solutions, is the data controller for the information described on this page. We have offices in Kilkenny and Cork, Ireland.
If you have a question about this policy or about your data, email us at info@panoptic.ie.
What we collect.
When you fill in our contact form, we collect your name, email address, phone number and the message you send us.
When you sign up for our newsletter, we collect your email address.
When you visit the site, our servers keep standard logs. We use these to keep the site secure and running.
Why we use it, and our legal basis.
We use your contact details to reply to your enquiry and to take any steps you ask for before a contract. Our legal basis is our legitimate interest in responding, and the steps we take at your request before any contract.
We use your email address to send the quarterly newsletter. Our legal basis is your consent, which you can withdraw at any time through the unsubscribe link in every email or by emailing us.
We use server logs to keep the site secure and working. Our legal basis is our legitimate interest in protecting and operating the site.
Who we share it with.
We share your data with the service providers who help us run the site and our business. These include our hosting provider and our email and productivity platform. They handle your data on our instructions.
We do not sell your data.
How long we keep it.
We keep your enquiry details for as long as we need them for our relationship with you.
We keep your newsletter details until you unsubscribe.
Your rights under GDPR.
Under GDPR you can ask us to give you access to your data, correct it, erase it, restrict how we use it, or hand it over in a portable form. You can object to how we use it, and you can withdraw consent at any time where we rely on it.
To use any of these rights, email info@panoptic.ie.
You can also complain to the Data Protection Commission in Ireland at dataprotection.ie.
How to contact us.
For anything about this policy or your data, email us at info@panoptic.ie.
Last updated: May 2026.