After a data loss, confidence rebuilt.

The Clinic Naas, a dental practice in Naas, asked us to upgrade their backup systems and network security. James Hamilton now feels confident that sensitive patient and practice data is secure.

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The Clinic Naas · Dental practice · Naas & Newbridge, Co. Kildare · Testimonial, May 2026

Where it started

Before the practice engaged us, a serious data incident brought operations to a standstill. New appointments could not be made, and the team had no visibility on who was due to walk through the door.

Recovery took a long time, and not all of the data came back. Once the crisis was resolved as best it could be, the owner made a decision: it could never happen again. The practice needed proper IT support, and someone who would take ownership.

What we did

SIRIS BCDR devices across both locations

Business continuity for the practice’s data, deployed in Naas and Newbridge.

Network overhauled across Naas and Newbridge

Unreliable hardware replaced and a stable foundation put in place, including full Wi-Fi coverage and guest networks.

Managed security across every device and user

Endpoint protection, EDR, email security and dark web monitoring.

Microsoft 365 with SaaS backup

Proper backup in place so email, files and data are protected if anything goes wrong in the cloud.

Cliniview and the dental X-ray imaging systems

We liaise with the providers of the practice’s most business-critical applications to keep them running smoothly.

“Most importantly, I now feel confident that our sensitive patient and practice data is secure.” James Hamilton, The Clinic Naas.

Patient data recoverable within minutes

SIRIS BCDR devices in both locations mean the practice’s data can be restored within minutes of any failure.

Microsoft 365 backed up

Email, files and data are protected if anything goes wrong in the cloud.

Clinical systems actively managed

Cliniview and the dental X-ray imaging systems are under active management, with provider liaison handled by us.

Both locations on a stable foundation

Network infrastructure overhauled across Naas and Newbridge.

James HamiltonThe Clinic Naas · dental practice, Naas · May 2026

“Following a data loss incident at our dental practice, we engaged Panoptic IT Solutions to upgrade our backup systems and network security. From the outset, they were professional, knowledgeable, and highly responsive. They implemented robust security measures quickly and have continued to deal promptly with any problems or queries we’ve had since. Most importantly, I now feel confident that our sensitive patient and practice data is secure. I would highly recommend their services to any healthcare practice looking for reliable IT support and security expertise.”

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Know your practice is covered.

James would recommend us to any healthcare practice looking for reliable IT support and security expertise. If that sounds like your practice, start with a conversation. No obligation.

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