New owners. A clear read on what they’d inherited.
When new ownership took over Lettertec, the first job was to know what they had actually taken on. We assessed it, reported back with recommendations, and moved into onboarding.
Lettertec Ltd · Cork · Assessment, onboarding and managed IT
New owners who wanted the full picture.
- Lettertec changed hands.The new ownership needed an independent picture of the IT estate they had taken on.
- They didn’t want guesswork.What the hardware looked like, what the support arrangement covered, where the security gaps were.
- The brief: assess and report back.A full assessment of the current IT system, with recommendations they could act on.
What we did.
An assessment first, then onboarding. The full estate was assessed in 2 to 3 weeks.
A full IT assessment
The whole estate reviewed across hardware, support and security.
Clear written recommendations
What was required across all hardware, support and security, reported back in plain English.
Meetings in person, visits on site
Several face-to-face meetings and many site visits through the assessment and onboarding stages.
Onboarding to managed IT
With the plan agreed, Lettertec moved into onboarding and day-to-day managed IT.
Every engagement with us starts this way: an assessment, a plan, then onboarding. See how we onboard
The new owners got the full picture. A thorough assessment, clear recommendations, prompt and efficient communication, and support through the whole process.
A thorough assessment
In Dara’s words, “a very thorough assessment of the current set up”.
Clear recommendations
Recommendations “on what was required across all hardware, support and security”.
Prompt, efficient communication
“All communication was prompt and efficient.”
A supported transition
“We have been very pleased with their support throughout the whole process.”
Dara CodyLettertec · Cork (testimonial, May 2026)
“We have been very pleased with their support throughout the whole process.”
“Having recently taken ownership of Lettertec Ltd we engaged with Panoptic IT to complete a full assessment of the current IT system and report back with recommendations. Panoptic IT provided a very thorough assessment of the current set up and provided clear recommendations on what was required across all hardware, support and security. All communication was prompt and efficient. The team met with us several times face to face and also undertook many site visits during the assessment and onboarding stages.”
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All success storiesStart with a free IT review.
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